What are entitlements?

From law firms to banks to schools, every organisation is supported by clients, and their satisfaction should be of paramount importance for the managers. According to Microsoft, 56% of the customers have stopped doing business with a company because they had a poor customer service experience. However, not every query or complaint is a valid […]

What Does IoT Mean for Businesses?

IoT or Internet of Things is giving a ‘smart touch’ to every entity around us. Be it the smart-watches on our wrist or smartphones in our pockets, IoT solutions have revolutionized our living. Anything that can be connected, will eventually be connected. The technology with ultimate precision is expanding at an incredible pace. When sooner […]