PricingOpen source. The whole platform, whatever you pay.
Pay what you can. Seriously.
@Human is open source and the whole platform is yours, whatever you pay. Most people start at a few euros a month. Larger organisations that need response times and compliance help take one of the support plans further down.
a month
If money is tight. Students, researchers, people learning the platform, anyone in a country where a euro goes further.
Start at €1a month
What we suggest if you are using @Human for real work and it is earning its place. Enough of these and the project pays for itself.
Start at €10a month
If the software is saving you more than it costs and you would rather it kept being built. This is the one that funds the roadmap.
Start at €25Any amount above €1 works. These three are just a starting point. Change what you pay or stop entirely at the end of any month, and your install stays exactly as it is.
The same platform at every amount
- Unlimited users, agents and automations
- Every module, fully included
- Full activity log and audit export
- Risk classification against the EU AI Act
- Self-hosted, or hosted in an EU region
- Any LLM you like, Mistral included
Support plans
Every feature is available in every edition, all the time. What you are buying here is our time held in reserve for you, and the compliance work that makes an audit shorter.
Advanced support
a month, billed annually, excluding VAT
€24,000 a yearFor teams with agents already running in production, where a quiet failure costs more than the support does.
- Priority support with a response SLA
- Support from 9 to 5
- A private channel with our team
- EU AI Act and ISO 42001 templates
- Help with upgrades and version moves
Enterprise support
a month, billed annually, excluding VAT
€60,000 a yearFor regulated organisations carrying Annex III systems, where someone has to sign their name against the outcome.
- Everything in Advanced support
- A named engineer who knows your setup
- Deployment reviews and planning
- Specifications written with you
- Support from 9 to 5
All prices exclude VAT. Support plans are priced monthly and billed annually, and sit alongside what you pay above. Every support customer gets the same published service levels, so everyone receives the same high standard.
Every feature, in every edition, all the time
A researcher paying one euro a month runs exactly the same software as a bank on Enterprise support. We charge for support. Features are free for everyone.
- Unlimited users, agents and automations
- Every module: incidents, features, privacy, tasks, reviews
- Full activity log, including REST API calls
- Risk classification against the EU AI Act
- Self-hosted, or hosted in an EU region
- Bring any LLM, or several at once
- Versioned namespaces per project
- Guardrails and alerting at runtime
- Audit export whenever you want it
What actually changes
The software stays complete at every level. The support grows with you.
| Pay what you can€1 to €25 | Advanced€2,000 a month, billed annually | Enterprise€5,000 a month, billed annually | |
|---|---|---|---|
| Platform | |||
| All modules and features | Yes | Yes | Yes |
| Unlimited users and agents | Yes | Yes | Yes |
| Self-hosted or EU cloud | Yes | Yes | Yes |
| Any LLM, Mistral included | Yes | Yes | Yes |
| Activity log and audit export | Yes | Yes | Yes |
| Support | |||
| Where you ask questions | Community forum | Private channel | Private channel and escalation |
| Response time | Community-led | Published SLA | Published SLA |
| Support hours | — | 9 to 5, or 24/7 | 9 to 5, or 24/7 |
| Help with upgrades | Documentation | Guided | Managed with you |
| Named engineer | — | — | Yes |
| Onboarding session | — | — | Yes |
| Compliance | |||
| Risk classification in product | Yes | Yes | Yes |
| EU AI Act and ISO 42001 templates | — | Yes | Yes |
| Deployment reviews and planning | — | — | Yes |
| Commercial | |||
| Billing | Monthly | Monthly price, billed annually | Monthly price, billed annually |
| Notice to stop | Any time | End of the annual term | End of the annual term |
Scroll sideways to see all three plans.
Three routes, depending on how your procurement works
Pay what you can is a card payment and takes a minute. The support plans often have to go through something slower.
Straight from Planet Crust
We invoice you annually for support plans, priced by the month. Quickest route if the budget sits with the team that wants the software.
Through your existing cloud spend
If your organisation already commits spend to a cloud provider, buying through their marketplace often draws down that existing commitment and keeps your supplier list simple. Ask us which listings are live before you plan around it.
French public bodies via UGAP
UGAP holds a central purchasing framework, so French public sector buyers can procure directly through it. Talk to us first and we will confirm the current listing status.
The questions we get asked
What to pay, what you get, and what changes when you pay more.
What should I actually pay?
Ten euros if @Human is doing real work for you. One euro if that is genuinely what you can manage, and we mean that. Twenty five if it is saving you more than it costs and you want the roadmap to keep moving. It's an honour system, and every amount gets the full product.
Do lower amounts get fewer features?
Every amount gets every feature. Every feature is available in every edition, all the time. You get every module, unlimited agents and the full audit log at every amount. Support plans add someone contractually committed to answering you.
Why is there such a gap between €25 and €2,000?
Because they are two different things. Pay what you can funds the project and gives you a community. The support plans are our time held in reserve for you, which costs us the same however often you call.
Do you offer 24/7 support?
Yes, on Advanced and Enterprise support, at three times the 9 to 5 price: €6,000 a month for Advanced and €15,000 a month for Enterprise, billed annually. Use the switch above the support plans to see both.
Can we agree a custom SLA?
We offer one published set of service levels to every support customer, so we can keep the same promises to everyone.
Do you charge per user, per agent or per AI system?
Your price is flat. Add a hundred users and a dozen agents and the price stays the same, whatever your usage.
Can I change what I pay?
Any time, up or down, and you can stop entirely at the end of any month. Your install stays exactly as it is when you do. That is the point of it being open source.
Does paying make us compliant?
Compliance comes from your own assessment, and @Human makes that much easier. @Human gives you the records, the classification and the evidence trail. Certification and conformity assessment are still yours to complete, with your own auditor.