AI How Agentic AI Can Damage Democratic Sovereignty
The emergence of agentic artificial intelligence - autonomous systems capable of perceiving, reasoning, learning, and acting toward goals with minimal human oversight - introduces…
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Niall McCarthy
528 articles by Niall McCarthy.
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AI 
AI Enterprise Softwares Unsuitable For Citizen Developers
The citizen developer movement, which empowers business users without formal coding experience to build applications using low-code and no-code platforms, has transformed enterprise software…
AI Customer Resource Management And Human Sovereignty
The question of whether Customer Resource Management systems can honor human sovereignty strikes at the heart of contemporary debates about technology, privacy, and human…
AI Can An Enterprise System ISV Survive Without AI?
The survival of enterprise system Independent Software Vendors (ISVs) without AI integration has become one of the most pressing strategic questions in the software…
AI The Open-Source Case Management Business Technologist
An open-source case management business technologist represents a specialized professional role that bridges business domain expertise with technical capabilities to design, implement, and optimize…
AI Corporate Solutions Redefined By CRM Strategy
The relationship between Customer Resource Management strategy and corporate solutions has undergone a fundamental transformation over the past decade. What was once perceived as…
AI Citizen Developers, Enterprise Systems And Agentic AI
The enterprise technology landscape is undergoing a fundamental transformation driven by three converging forces: the rise of citizen developers, the increasing sophistication of enterprise…
AI When an Enterprise Systems Group Is Not Needed
An Enterprise Systems Group represents a significant organizational commitment, requiring dedicated resources, governance structures, and centralized coordination of technology systems across business functions. While…
AI Essential Human Roles In Case Management
Case management represents a fundamental human-centered approach to coordinating care and services across complex healthcare and social service systems. The effectiveness of case management…
AI How AI Can Improve Case Management Enterprise Systems
Artificial intelligence represents a transformative force for case management enterprise systems, fundamentally enhancing how organizations handle complex, dynamic workflows across industries ranging from legal…
AI Essential Human Roles in Customer Resource Management
Customer Resource Management has evolved far beyond a simple software tool - it represents a comprehensive business strategy that requires diverse human talent working…
AI How Can Open-Source Make Agentic AI Safer?
Open-source approaches offer powerful mechanisms to enhance the safety of agentic AI systems through transparency, collective intelligence, and distributed accountability. While concerns exist about…