How Digital Transformation is Rewriting Business Models

Digital Transformation rewrites business models by making them more flexible and responsive to organisations’ evolving customer, supplier and partner landscapes. A digital transformation strategy assembles and co-ordinates the critical components of your business, enabling process and workforce agility in the face of constant market change. Not so long ago, the world of business software was […]
How to Jump-start a Digital Transformation

Implementing a digital transformation strategy can be a daunting task. However, given the global economy’s current state, it may also be essential to your business survival. Whether you need to collaborate with dealers and distributors, overhaul management healthcare solutions, build connected schools or deliver a new digital borrowing journey, there’s a good chance that digital […]
How much does Digital Transformation cost?

Digital transformation examples can be wide and varied. Naturally, digital transformation in banking is a different use case to digital transformation in healthcare. The choice of a digital transformation strategy also counts. For example, a project executed over a long period may be easier to change manage, but more expensive in direct financial terms. However, […]
How do we Implement Government Digital Transformation?

Government digital infrastructures are renowned for being: Rich in data Complex Full of legacy systems Not joined up Of course, it’s not all true. It can’t be. For example, cities such as Barcelona and Amsterdam are known for having forward-looking IT postures. The governments of states such as Germany and Singapore have excellent reputations when […]
What is the Full Meaning of CRM?

So “CRM” stands for Customer Relationship Management. However, the practice is that the term is vaguely defined, with many competing interpretations of what it should mean. Clearly, it’s about having a customer-focused approach, but what makes a great modern CRM, be that a free CRM or otherwise?
Amazon Honeycode? A Feature-Poor Alternative to Crust Low-Code

You may heard that Amazon is dipping its toe in the No-Code/Low-Code market. It’s worth mentioning that it’s early days for Honeycode and the offering is still in beta. However, on the evidence so far, it’s aimed at very small businesses and limited use cases. This is definitely not Amazon aiming for the enterprise market.
Key Skills for the Successful Salesperson

We can all identify who’s doing well in the Sales Team. All we need to do is check out their results and activity in the CRM Suite. We can see the effort going in and what they result in. A good part of their results will be because of said effort. Sales persons consistently do […]
How Can I Make My Own App For Free?
As the leading, advanced open-source CRM Suite, Crust delivers a user experience and feature set over and above the likes of Salesforce and Microsoft Dynamics365. At the same time, as the premium Golang CRM, it delivers performance and reliability at scale. And via its Corteza community, it delivers free CRM software with an unprecedented level […]
What is a Customer-Focused Approach?

Digital transformation strategy is hard to get right. “A customer-focused approach demands that your organisation orients its processes and services around what matters most to its clients. It should do so in a manner which generates the maximum medium to long-term growth for your business” Note the absence of “short-term” in the above statement. That’s […]
When to use Rapid Application Development?

Corteza is widely known for the excellence of its CRM Suite, the leading open-source alternative to Salesforce. Much of its strength comes from the fact that its build process was inspired by the “Lightning” low-code platform. However, Corteza did add some extra features and user friendliness not present in Salesforce. The Corteza Rapid Application Development […]