LegalLast updated 30 October 2026
Cookie policy
Which cookies and similar technologies this website uses, what they do and how you can control them.
What cookies are
Cookies are small text files that a website stores in your browser. Similar technologies, such as local storage, session storage and tracking pixels, work in a comparable way. In this policy "cookies" covers all of them.
Some cookies are set by us (first-party cookies). Others are set by services we use, such as Google (third-party cookies).
How we use them
Strictly necessary
These make the website work: remembering your cookie choice, keeping the website assistant conversation open as you move between pages, and protecting forms against spam. They cannot be switched off, because the website would not work properly without them.
Statistics
These tell us how visitors use the website, such as which pages are visited and how people arrive, so we can improve it. We set them only with your consent.
Page testing
These let us test different versions of a page to see which works better. We set them only with your consent.
Marketing
These help us measure our advertising and understand interest in @Human. We set them only with your consent.
Cookies on this website
| Service | Cookies or storage | Purpose | Type |
|---|---|---|---|
| Cookie Notice | cookie_notice_accepted | Remembers your cookie choice, for up to one year. | Strictly necessary |
| Website assistant | hxc-chat-v1 (session storage) | Keeps your chat open while you browse. Cleared when you close the tab. | Strictly necessary |
| Google reCAPTCHA | _GRECAPTCHA | Protects forms from spam and abuse. | Strictly necessary |
| Google Analytics | _ga, _ga_* | Counts visits and shows how the website is used. Up to two years. | Statistics |
| Jetpack | tk_ai, tk_qs and similar | Website statistics. | Statistics |
| Zumplify (DS360) | Cookies set by ds360.co | Website analytics and visitor insights. | Statistics |
| VWO | _vwo_uuid, _vis_opt_* and similar | Tests different versions of pages. | Page testing |
| Google Ads | _gcl_au and similar | Measures whether our ads lead to enquiries. | Marketing |
| Mautic | mtc_id, mtc_sid, mautic_device_id, mautic_session_id, mautic_referer_id | Recognises returning visitors to personalise our follow-up and newsletter. | Marketing |
Cookie names and durations are set by each provider and may change. We review this list regularly.
Managing your choices
When you first visit, a banner lets you accept or refuse optional cookies. To change your choice later, use the cookie settings link shown on the website, or clear the cookies for this website in your browser and choose again.
You can also block or delete cookies in your browser settings. Blocking strictly necessary cookies may stop parts of the website, such as forms or the website assistant, from working.
For more about how we use personal data, see our privacy policy.
Changes
We will update this policy when the cookies we use change. The date at the top shows when it was last updated.
Contact us
Questions about cookies? Email info@planetcrust.com.