What is Case Management?
Wikipedia defines Case Management as “…the co-ordination of services on behalf of an individual person who may be considered a case in different settings such as health care, nursing, rehabilitation, social work, disability insurance, employment and law.” A great case management solution give your organisation the tools to evolve and include these different settings. This […]
Key Skills for the Successful Salesperson
We can all identify who’s doing well in the Sales Team. All we need to do is check out their results and activity in the CRM Suite. We can see the effort going in and what they result in. A good part of their results will be because of said effort. Sales persons consistently do […]
Crust Technology Announces “Crust Service Solution”
16 July 2019 Cork, Ireland Crust Technology, the driving force behind the most advanced open source CRM in the world and the No. 1 private cloud alternative to Salesforce, has announced the upcoming release of Crust Service Solution. Crust’s Service Solution will deliver the following feature set: Agent console with 360 degree view of any customer […]
