PricingOpen source. The whole platform, whatever you pay.
Pay what you can. Seriously.
@Human is open source and the whole platform is yours, whatever you pay. Most people start at a few euros a month. Larger organisations that need response times and compliance help take one of the support plans further down.
a month
If money is tight. Students, researchers, people learning the platform, anyone in a country where a euro goes further.
Start at €1a month
What we suggest if you are using @Human for real work and it is earning its place. Enough of these and the project pays for itself.
Start at €10a month
If the software is saving you more than it costs and you would rather it kept being built. This is the one that funds the roadmap.
Start at €25Any amount above €1 works. These three are just a starting point. Change what you pay or stop entirely at the end of any month, and nothing in your install changes either way.
The same platform at every amount
- Unlimited users, agents and automations
- Every module, nothing held back
- Full activity log and audit export
- Risk classification against the EU AI Act
- Self-hosted, or hosted in an EU region
- Any LLM you like, Mistral included
Support plans
Every feature is available in every edition, all the time. What you are buying here is our time held in reserve for you, and the compliance work that makes an audit shorter.
Advanced support
a month, billed annually, excluding VAT
€24,000 a yearFor teams with agents already running in production, where a quiet failure costs more than the support does.
- Priority support with a response SLA
- Support from 9 to 5
- A private channel instead of the forum
- EU AI Act and ISO 42001 templates
- Help with upgrades and version moves
Enterprise support
a month, billed annually, excluding VAT
€60,000 a yearFor regulated organisations carrying Annex III systems, where someone has to sign their name against the outcome.
- Everything in Advanced support
- A named engineer who knows your setup
- Deployment reviews and planning
- Specifications written with you
- Support from 9 to 5
All prices exclude VAT. Support plans are priced monthly and billed annually, and are separate from what you pay above, not a replacement for it. Every support customer gets the same published service levels: we don't offer custom SLAs.
Every feature, in every edition, all the time
A researcher paying one euro a month runs exactly the same software as a bank on Enterprise support. We charge for support, never for features.
- Unlimited users, agents and automations
- Every module: incidents, features, privacy, tasks, reviews
- Full activity log, including REST API calls
- Risk classification against the EU AI Act
- Self-hosted, or hosted in an EU region
- Bring any LLM, or several at once
- Versioned namespaces per project
- Guardrails and alerting at runtime
- Audit export whenever you want it
What actually changes
The software does not. The support does.
| Pay what you can€1 to €25 | Advanced€2,000 a month, billed annually | Enterprise€5,000 a month, billed annually | |
|---|---|---|---|
| Plateforme | |||
| All modules and features | Yes | Yes | Yes |
| Unlimited users and agents | Yes | Yes | Yes |
| Self-hosted or EU cloud | Yes | Yes | Yes |
| Any LLM, Mistral included | Yes | Yes | Yes |
| Activity log and audit export | Yes | Yes | Yes |
| Support | |||
| Where you ask questions | Community forum | Private channel | Private channel and escalation |
| Response time | No commitment | Published SLA | Published SLA |
| Support hours | Not included | 9 to 5, or 24/7 | 9 to 5, or 24/7 |
| Help with upgrades | Documentation | Guided | Managed with you |
| Named engineer | Not included | Not included | Yes |
| Onboarding session | Not included | Not included | Yes |
| Compliance | |||
| Risk classification in product | Yes | Yes | Yes |
| EU AI Act and ISO 42001 templates | Not included | Yes | Yes |
| Deployment reviews and planning | Not included | Not included | Yes |
| Commercial | |||
| Billing | Monthly | Monthly price, billed annually | Monthly price, billed annually |
| Notice to stop | Any time | End of the annual term | End of the annual term |
Scroll sideways to see all three plans.
Three routes, depending on how your procurement works
Pay what you can is a card payment and takes a minute. The support plans often have to go through something slower.
Straight from Planet Crust
We invoice you annually for support plans, priced by the month. Quickest route if the budget sits with the team that wants the software.
Through your existing cloud spend
If your organisation already commits spend to a cloud provider, buying through their marketplace often draws down that commitment instead of opening a new supplier. Ask us which listings are live before you plan around it.
French public bodies via UGAP
UGAP holds a central purchasing framework, so French public sector buyers can procure without running a tender of their own. Talk to us first and we will confirm the current listing status.
The questions we get asked
What to pay, what you get, and what changes when you pay more.
What should I actually pay?
Ten euros if @Human is doing real work for you. One euro if that is genuinely what you can manage, and we mean that. Twenty five if it is saving you more than it costs and you want the roadmap to keep moving. Nobody checks, and nothing is withheld at the lower end.
Do lower amounts get fewer features?
No. Every feature is available in every edition, all the time. You get every module, unlimited agents and the full audit log at every amount. What you do not get at the low end is someone contractually obliged to answer you.
Why is there such a gap between €25 and €2,000?
Because they are two different things. Pay what you can funds the project and gives you a community. The support plans are our time held in reserve for you, which costs us the same whether you call or not.
Do you offer 24/7 support?
Yes, on Advanced and Enterprise support, at three times the 9 to 5 price: €6,000 a month for Advanced and €15,000 a month for Enterprise, billed annually. Use the switch above the support plans to see both.
Can we agree a custom SLA?
No. Every support customer gets the same published service levels. Custom agreements do not scale, and we would rather keep the promises we make to everyone.
Do you charge per user, per agent or per AI system?
None of those. Add a hundred users and a dozen agents and the price does not move. Nothing about your usage changes what you pay.
Can I change what I pay?
Any time, up or down, and you can stop entirely at the end of any month. Your install does not change when you do. That is the point of it being open source.
Does paying make us compliant?
No, and be careful of anyone who says otherwise. @Human gives you the records, the classification and the evidence trail. Certification and conformity assessment are still yours to complete, with your own auditor.