Crust CRM What is a Customer-Focused Approach?
Digital transformation strategy is hard to get right. “A customer-focused approach demands that your organisation orients its processes and services around what matters most…
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Crust CRM
99 articles on Crust CRM from the Planet Crust team.
Articles
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Crust CRM 
Crust CRM How do you maintain relationships with clients?
To start answering this question, what makes a good relationship with clients? Regular communication, listening to what your customers need and want They need…
Corteza Golang CRM
We mention it regularly in our blogs, but why is it important that Corteza use Golang? Well, first of all, if you’re to get…
Corteza When to use Rapid Application Development?
Corteza is widely known for the excellence of its CRM Suite, the leading open-source alternative to Salesforce. Much of its strength comes from the…
Automation Why is Customer Relationship Management important?
The 3 main reasons why Customer Relationship Management (CRM) is important are: Up to date information Customer information is always up to date, and…
Crust CRM What are the 3 main benefits of CRM for the Sales Manager?
What are the 3 main benefits of CRM for the Sales Manager? There are 3 reasons why you, as a Sales Manager should use…
Automation How to set up an automated business
As the economic squeeze continues, many businesses will be asking how automation can help them and their staff become more productive, focus their efforts…
Crust Why do you need a CRM?
I’ve worked as both a Manager & a Sales Consultant in several different sectors including CRM Suites. My advice to any organisation considering getting…
Crust How to implement CRM in a company
A CRM implementation must be a comprehensive, cross-department process involving: Buy-in from all major stakeholders Customer-focused approach to needs analysis Great definition of user…
Corteza It’s time to turn the page on open source forks of SugarCRM
It is a testament to SugarCRM that it spawned so many open source forks, before deciding to take itself down an exclusively closed-source, proprietary…
Crust CRM
User stories as a key project management tool
One of the first challenges in software development is gathering clear requirements and keeping them unchanged during the implementation. Requirements documents can be lengthy…
Crust 9 Reasons why Crust’s CRM Suite is the True Salesforce Alternative
Many CRM applications claim to be an alternative to Salesforce, the cloud-only market leader, but very few can actually justify this claim. Planet Crust's…